I would recommend this course to a colleague because the DMAIC structure, hands‑on tools, and real‑world application make it highly practical and immediately useful. The content gave me clear guardrails for problem‑solving, strengthened my ability to validate root causes with data, and highlighted how to create sustainable controls. While some areas could benefit from more practice or deeper exploration, the overall value and clarity of the methodology make it a strong foundation for anyone involved in process improvement.

The course was great but I think a little bit more energy and understanding we need people to buy in at the start . The facilitators are excellent in lean knowledge but could use their facilitators skills more to bring the late adopters on the journey too

Excellent course with Gina and Eimear as always. They are so knowledgeable and have an excellent way of imparting everything with the group. Our team has excelled since working with them.

Great course, interesting and interactive

It was a brilliant course

It was a very good course and Gerry was very knowledgeable on the topic. He was readily available to answer questions at any time and ensured that everyone had a good understanding of the sections before progression. It was very helpful to have him on hand during the breakout sessions where he would check in so that he could address any questions we had while completing the task. the feed back received during the auditing exercise was very beneficial and helped to depend my understanding of how to perform an effect audit.

Appreciation and gratitude to our excellent instructor Gerry Higgins.

Excellent course. Gerry had great knowledge of the subject and imparted it brilliantly

Enjoyable course by an experienced and pleasant Tutor.

All was good to understand