Moodle Support

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Moodle Support

This page is designed to help you navigate and make the most of Moodle, our virtual learning environment. Whether you’re accessing course materials, submitting assignments, or participating communicating with Tutors, we want to ensure you have a seamless experience.

Moodle can be accessed directly at https://online.sqt-training.com/

Below, you’ll find an instructional video to guide you through key features of Moodle, as well as answers to frequently asked questions (FAQs) about logging in, accessing content, and troubleshooting common issues. If you need further assistance, our support team is always here to help.

Do all learners have access to Moodle?

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No, Moodle is accessible for all QQI courses and those enrolled in some other longer courses.  

What should I do if I can’t log in to Moodle?

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If you’re unable to log in, first ensure your username and password are correct. If needed, click “Forgot Password” on the login page to reset it. If the issue persists, check the “Moodle Support” section for troubleshooting tips, such as clearing your browser cache or using a different browser. For further assistance, email moodlesupport@sqt-training.com. 

What resources are available to help me use Moodle?

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The “Moodle Support” section includes user guides, video walkthroughs, and FAQs. These resources cover the basics, such as logging in, navigating the dashboard, accessing course materials, submitting assignments, and checking grades. Our goal is to ensure you feel comfortable and confident using Moodle from day one. 

Are there any specific requirements for using Moodle?

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SQT recommends accessing Moodle via Google Chrome, however it can be accessed using any web browser, please ensure your browser is up to date. For troubleshooting common issues, consult our support documents in the Moodle page or contact our Moodle support team at moodlesupport@sqt-training.com. 

How long do I have access to Moodle?

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The duration of Moodle access is dependent on the length of the course. Typically access expires 6 months from the date of enrolment with the exception of the Lean Six Sigma Green Belt which is 12 months and the Lean Six Sigma Black Belt which is 18 months.