Having worked in Customer Service for a large part of my career, it is something that I am always aware of – my family say it is in my DNA and that they inherited their awareness and customer centric way of being from me and through osmosis of hearing me discuss and share exper...
Read MoreOne in a series of occasional blogs on ISO/DIS 45001 Occupational Health& Safety management system. One of the more significant changes proposed in the draft ISO 45001 relates to Clause 8.2: Management of Change. There is no comparable clause to this in OHSAS 18001 although m...
Read MoreMany people who use the capability indices such as Cp/Cpk and Pp/Ppk when determining capability of their processes, are unaware that the indices Cp/Cpk are meaningless unless the data is analysed in parallel on control charts. In other words, Cp/Cpk should not be quoted as a m...
Read MoreCongratulations to all our Lean Six Sigma QQI (HET) students who received their results in May. There was a 100% Pass Rate. To date SQT students have achieved combined cost savings of €84,142,972 from Lean Six Sigma projects ...
Read MoreThe first Draft International Standard (DIS) of ISO 45001 was published in January 2016. The participating National Standards Bodies were balloted on the draft standard between 12th February and the 12th May. 71% of members voted in favour of the DIS, with 28% against and 1% abst...
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