In the last post, Maire wrote about feedback and the emotional reaction that we can have at the mere mention of it. Captains of industry have indeed said that if we have the right attitude to it, we expand our awareness and accelerate our growth. This has been proven time and t...
Read MoreDID YOU KNOW?! Global Health & Safety Stats As organisations are responsible for minimising the risk of harm to both its employees and people affected by their activities, they are under unsurmountable pressure to ensure they manage their occupational health and safet...
Read MoreThis is the second installment in the ISO 19011 audit series which looks at activities required to successfully prepare for an integrated management audit. In this post we will look at pre-audit activities and elaborate on the graph below: Scheduling an audit Initial contact is ...
Read MoreWe have been running a competition over the last few weeks to celebrate the launch of our new website. The draw has just taken place and we are delighted to announce that the winner is Sheila Counihan Here is a clip showing the random selection of the winner Sheila, we will be...
Read MoreGemba is a Japanese word that translates into ‘real place’ and involves activities such as Process Mapping and Brainstorming in the location where the process is operation and where the ‘action’ is! In real terms it is observing the actual process in operation, talking to...
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