ISO 17025 Internal Quality Auditing for Laboratories

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Internal auditing is fundamental to any quality improvement initiative. Many laboratories have adopted the ISO 17025 Quality Management System standard. A fundamental element of all Quality Management System standards is the measurement of system & process performance using a process based approach. The method for determining this is to conduct internal audits. Trained auditors must carry out these audits.

This two day course focuses on auditing for real quality improvement as well as compliance. The course provides detailed training in developing the skills necessary to be an effective internal auditor using many fun exercises including preparing for, performing and reporting of a real audit.

Attending delegates should have a good working knowledge of ISO 17025.

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Please Note: A practical audit within the company forms the basis of day 2. Audit areas within the company must be organised prior to the training so that effective preparation can commence on day 1. For this reason the numbers on this course are restricted to max 12 (4 audit groups of 3) to ensure all delegates get the attention needed to ensure they become effective Auditors.

Day 1:

Introduction to Quality Systems
Purpose of Internal Audits
The Audit Process
Selecting the Audit Team & Audit Behaviour
Auditor Behaviours: Assumptions, Effective Listening, Dealing with Conflict
Tools Available to Auditors
Audit Preparation

Day 2

Audit Preparation
Practical onsite audit
Evaluating & Reporting the Audit

Delegates must attend both days to receive a Certificate of Attendance

All laboratory professionals, who are involved in developing, establishing & maintaining a Quality Management System which meets ISO 17025 requirements.

Participants achieve the following learning outcomes from the programme;

Understand the importance of internal auditing within a quality management system
Understand the responsibilities of Internal Auditors
Conduct an effective internal audit e.g. plan and organise an internal audit against the organisation’s documented procedures & compliance standards
Collect and analyse evidence objectively
Evaluate and report the results of an internal audit

John Lafferty

John Lafferty is a Quality professional with over 25 years expe...

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Kevina O’Donoghue

Kevina takes great pride in the training she delivers. She unde...

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In-House Courses
Course tutor will contact your organisation in advance. In-house courses can be customised to meet your organisation’s specific requirements. Where appropriate, course exercises can be carried out using procedures, data etc. from your organisation.

Course Manual
Delegates will receive a very comprehensive course manual.

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Download brochure

Snapshot

Course Code

L004

Duration

2 training days

Delivery Mode

Available for In-House and delivered through virtual classroom training.

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