Interviewing and Selection Skills

• Overview of the challenges involved in Interviewing and Selecting Candidates
• The Process of Interviewing and Selecting Candidates
• Analysis of the job role and identification of key competencies for success
• Different types of interview questions, when to use them and the answers they illicit
• How to use Behavioural/Competency based Interviewing as a key selection tool
• Legal Requirements with Candidate Selection, the Candidate as a Customer and embracing Diversity
• Practice and record conducting an interview and using different questioning techniques in a safe environment.

• Any person in the organisation involved in interviewing and selecting employees (new hire or new to role)
• Managers and Supervisory Staff

Participants achieve the following learning outcomes from the programme;

• Understand key concepts related to interviewing, selecting, and retaining candidates
• Analyse the job role and determine the key competencies required for success
• Know and be able to use different types of questions in an interview setting which will illicit answers to match the competencies identified and determine fit
• Understand and practise the process for interviewing
• Understand competency based interview techniques and where these can be applied to particular business situations and job role requirements
• Understand some of the legal requirements in hiring internally and externally and how to ensure you are considerate of diversity

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  Gina Ryan

  Gina Ryan has over thirty years’ experience in people managem...

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Building on over 40 years combined experience in human resource learning and development, the tutors utilize an experiential learning approach to their programs. This methodology of learning provides an opportunity for learners to engage with, experience and apply the learning in a practical way and also provides the opportunity for learners to receive feedback on their newly applied skills. The opportunity is also provided to learners to reflect on the full learning experience and how this might be of value to them in the achievement of their learning goals.

To assist and continue with skills development, we facilitate via email a post learning reflective practice utilising skills practice sessions recorded during the course. This assists delegates in embedding new learning, gives further support and enables them to define any further actions required.

This program offers one to one or group coaching as an additional element to further support the delegate and embed the learning process.